Showing posts with label Ruth's Chris Steak House Internship. Show all posts
Showing posts with label Ruth's Chris Steak House Internship. Show all posts

Sunday, October 24, 2010

Tiny Footprints and Sales Calls
















Thursday was a busy night, with a silent auction and charity dinner held in the St. Charles and North Rampart rooms downstairs. It was for an organization called “The Tiny Footprints Guild”, an organization raising awareness and funds that support the Children’s Hospital. After calling a few clients to confirm reservations and helping them set-up the event, I was able to watch Marco prepare shrimp for the night, and Sean prepare the tomatoes and salads for the silent auction. After that, I helped Simone at the host stand and became familiar with how they manage the host stand and seating customers.
Friday was dedicated to cookie wrapping (still baking the pink cookies in support of Breast Cancer Awareness month) and sales calls to the local hotels and condos. We handed out the flyers for Thanksgiving dinner, Gracie’s business card, and the appetizer card I designed as well as a couple cookies for each business. Handing out flyers for Thanksgiving Dinner is a great way to have the concierge services at the hotels let their guests know where to go fir Thanksgiving Dinner. We drove around Downtown Bellevue for about an hour, stopping in to promote Thanksgiving Dinner and Ruth's Catering .
~Hilary

Thursday, July 22, 2010

I haven't blogged in a couple days because we have been very busy! But last Tuesday was a crazy day where we had 4 events going on at lunch and Gracie and I had to make a presentation at Expedia to promote our private dining and catering to major neighborhood businesses. We offered them signature appetizers, like sweet potato in a pecan crust and slow-cooked chicken salad canapes, to sample. The day ended up going alright even though it was one of those when we couldn't think of anything else that could go wrong. All the events were pulled off flawlessly for the client! I helped Matt completely reset our ST. Charles room for our evening big event. Then Gracie, Adam, and I with the AV set-up for our dinner party as well. Yesterday I arrived early to help with another large lunch event. I simply was available to help the guests with any requests they might have. Then Gracie and I checked out J. Bookwalter venue for catering. We loved it!! the women who just took over are extremely nice and excited about a partnership of some sort and the wine and space are wonderful!! Finally today I helped Marco with meat consolidation again. Then Gracie and I went to the Parlor to meet Kayce and Crystal and see their venue. It was really cool! And it offers us with a good after-dinner outing to offer our guests and out-of-town business parties. Then it was back to help Marco with desserts, hamburgers, and employee meals. It's always good to work with Marco because he's sooo good at his job and really helpful at teaching me the ropes of the kitchen. Plus he's an excellent singer!

Monday, July 19, 2010


Today I worked with our beverage manager, Scott, for the majority of the day. I learned how important inventory is to a restaurant and just so we know what is in stock, but so that we know how much money we're making off of all of our products and who is sellin what. First, we had to manually count all of the liquor in our restaurant. Then we totalled it all up and entered it into a spreadsheet that calculates the total value of the liquor we have based on how much we buy it for. Next we entered it into another spreadsheet that calculates the COGS and the percent of sales. Scott did an excellent job of explaining all implications of this percentage and how he works to keep it as low as possible so as to maximize our funds. Then Gracie took me to El Gaucho, another steakhouse in the neighborhood, so that I could compare the different steakhouse and private dining options in Bellevue. It was interesting to see how different two steakhouses could actually be and to see what each company emphasizes in their sales and marketing of private dining.

-Lisa

Tuesday, July 13, 2010


Today I finally graduated lettuce and (prep) with Marcus! I completely prepped the lunch salads with him and learned to make our delicious mashed potatoes. Then I learned how to make my favorite Black and Blue Salad and I made all of them that were ordered today at lunch. I also learned how to make a Ruth's Chop Salad. Then I helped with our weekly networking party that comes in. Marcus and I made all of the salads and side salads that were ordered and then I helped Executive Chef Tom as he expediated the order. After that Matt showed me how to reset the room after the event was over so that we can hold another event in our St. Charles room. Finally I set up, organized, and confirmed all the BEOs for tomorrow's busy day.
~Lisa

Saturday, July 3, 2010

Week 1 - The Introduction

Things usually start with a workout before coming to work, make an iced coffee drink, turn on my laptop, listen to voicemail, eat a little something...blah, blah, etc., etc. WORK!
This week, my intern Lisa from University of San Francisco started her internship. Yeah! After exchanging many emails with my Regional VP in SF, numerous emails with my counterpart in SF, email to my corporate HR department, more emails and phone conversations...phew. I got the green light.

I meant to start chronicling the internship, so I wouldn't have to reinvent the wheel when I had another intern. Well, here's how it went this week.

Monday: Introductions are in order.
1) I introduced Lisa to the staff, of course, we're in a restaurant, so not everyone is present.
2) Watch 2 videos; one about our company and one about sexual harassment...standard.
3) First Project: Update database. Clients from the past 3 years.
Staff Meal: Grilled Chicken Sandwich with julienne potatoes

Tuesday: Get Started
1) The Hostess Desk
2) The Networking Lunch
Staff Meal: Ahi Tuna Salad

Wednesday:
1) Bellevue Downtown Association Meeting with other restaurants
2) Be in charge of getting staff involved in Walk Downtown Bellevue
3) Continue Database project
4) update Banquet Book and Kitchen Menus
5) Package Double Chocolate Chip Cookies for the Hotel Concierge
Staff Meal: Black & Blue Salad

Thursday:
1) Lunch Meeting with potential client
2) Set up dining room for dinner seminar
3) Pick up more starter kits for Walk Downtown Bellevue
Staff Meal: Ahi Tuna Salad

Friday: BIG last minute event
1) Check Dining Room, shadow Servers
2) Drop off happy hour menus & Gift Certificate to BDA for July 4th booth & raffle
3) Corporate Lunch Begins, greet guests, and observe service
4) Lunch Meeting with True Colors Events
Staff Meal: Black & Blue Salad